BKO: How to look for duplicate bugs (without wasting too much time)

One of the best Bugzilla feature is its search interface. You can look for almost anything, a comment, an author, a modification date, a bug flag and so on…

Those who sometimes make some noise and suggest to throw away bugs.kde.org and replace it with <insert a random tracker name> are usually not the ones who triage bugs.

The downside: Bugzilla advanced search interface is quite complex…

So, what about saving some time ?


Using and abusing bookmarks and shortcuts to find duplicate bugs

Let’s try with Konqueror…

  • Open the Web Shortcuts kcm Settings > Configure Konqueror > Web Shortcuts

  • Let’s create a new shortcut

Shortcuts: Choose something you won’t forget easily😉

Shortcut URL: https://bugs.kde.org/buglist.cgi?product=kmail&longdesc=\{@}&longdesc_type=allwordssubstr&bug_severity=crash

To search in more than a product, add several product parameters, eg: product=kmail&product=kontact

The longdesc will be replaced by our search string.

Note: on older Bugzilla versions, this parameter is called long_desc. so, use longdesc or long_desc but don’t mix them

bug_severity=crash : We’ll only look for crashes


Our shortcut is ready, what about testing now ?

Let’s try with a recurrent crash from 2009: enter  kmailc:KIO::Slave::Deref in Konqueror


and the result:


Using another browser ? No problemo !

  • Opera

Open Tools > Preferences > Search and press Add


  • Firefox

Open Bookmarks > Show All Bookmarks > Select (or create) a new folder > Organize > New Bookmark


etc…  Note that %s is used in these browsers.

To reduce the amount of result, you can also look for several lines of the backtrace: eg  kmailc KIO::Slave::deref KIO::Slave::gotInput



Look for normal bugs or wish reports ? / List the critical bugs ?

the bug_severity parameter accepts the following values: critical, grave, major, crash, normal, minor, wishlist

eg: &bug_severity=critical&bug_severity=grave&bug_severity=major&bug_severity=normal&bug_severity=minor will look for all but crash and wishlist reports.

Look only for bugs marked as FIXED ?

Add  &bug_status=FIXED to the search URL

the bug_status parameter accepts the following values: UNCONFIRMED, NEW, ASSIGNED, REOPENED, RESOLVED, NEEDSINFO, VERIFIED, CLOSED

Find normal duplicate bugs ?

This is a bit harder, look for words, synonyms…

eg: kmailw toolbar returns https://bugs.kde.org/buglist.cgi?product=kmail&longdesc=toolbar&long_desc_type=allwordssubstr&bug_severity=wishlist here




Written by krop

18 May 2012 at 12:00

Posted in Bugzilla, KDE

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